Help us, help you...


If you experienced abuse as a child, you can access free, confidential counselling from the Trauma Counselling Line Scotland or TCLS.

TCLS is a free telephone counselling service for anyone who experienced sexual, emotional, physical, psychological, spiritual abuse or neglect as a child.

Being able to access to specialist support means people can deal with the issues that have affected their lives and understand how their experience may have prevented them from living the life they really want to lead.

So how does it work?

If you decide to use the service, we will try to offer you an appointment with a counsellor at a time that suits you, daytime or evening. As it's telephone counselling, you don't need to worry about travelling to your appointment.  

You will have weekly appointments with the same counsellor, which means you won't have to repeat what has happened to you each time you call. 

The service is free and totally confidential.

How can I use the service?

You need to be aged 16 or over and you can contact the service on the phone number or email address below.

The service is open to people living in Scotland from the BME community, people who identify as having a disability (mental or physical) or people living in the following remote or rural areas: 

Argyll & Bute
Dumfries & Galloway 
East Ayrshire
East Lothian
Eilean Siar
Perth & Kinross
Scottish Borders   

All our counsellors are fully trained, highly experienced and from a range of ethnic backgrounds. We offer the service in English, Mandarin, French, Polish, Urdu, Punjabi and Taiwanese.

What people say about the Trauma Counselling Line Scotland

“Working with a TCLS Counsellor, I felt safe, and my impression was of great skill, knowledge and experience; also a sense of them personally giving their all to help, and of genuine communication and connection.”

“We shared light-hearted moments, amidst all the difficult work. There was nothing fixed, rigid, or formulaic, but rather a relationship that felt like counselling, parenting, and mentoring at different times - a real contrast to previous help, which felt formal, distant, or medicalised.”

How can I connect to the service?

You can contact TCLS by calling the dedicated Freephone number, 08088 02 04 06 (14:00 to 18:00 hours on Monday, Tuesday and Wednesday or 9:00 to 15:00 hours on Friday) or email