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A free telephone counselling service for adults who experienced abuse in childhood.

Who is TCLS for?

Anyone aged 16 or over living in Scotland, who has experienced abuse in their childhood and:

is from a black or ethnic minority community
has a disability - this can be a mental health condition
lives in one of the following rural and remote Local Authority areas:

Argyll and Bute
Dumfries and Galloway
East Ayrshire
East Lothian
Eilean Siar
Perth and Kinross
Scottish Borders  

How does TCLS work?

We have daytime and evening appointments available.

As it is telephone counselling, you don’t need to worry about travelling to your appointment; you just need a quiet place where you can talk to your counsellor.

You will have weekly appointments with the same counsellor, which means you won’t have to repeat what has happened to you each time
you call.

The service is free and confidential. The phone call will not show up on your phone bill.

All our counsellors are fully trained, highly experienced and from a range of ethnic backgrounds.

We offer the service in English and:


How can I access the service?

You can get further information and make a referral by calling us directly on 08088 02 04 06 or by emailing:

What is abuse?

Child abuse is any action by another person, adult or child,
that causes significant harm to a child.

A person may have experienced more than one type of abuse over a period of time, or it could have been a one-off event.

Physical abuse
This involves anyone intentionally causing a child physical harm. This can include hitting or kicking a child.

Sexual abuse
This involves encouraging or making children participate in
sexual activites.

Emotional/Psychological abuse
This involves criticising, isolating, intimidating or humiliating
children - behaviour that could damage their sense of self-esteem and security.

This involves a failure to provide the child with their basic needs, leading to their physical or emotional health and development
being damaged.

This can include not providing sufficient clothing or a bed to sleep in, or a child believing they are not loved.

What is counselling?

Counselling can help people take greater control of life and improve their confidence.

Counselling is a safe place for people to talk about the difficulties they have in their lives.

It can be used to talk about the abuse people have experienced, to help people understand and make sense of it and the impact that it has had on them.

The counselling relationship can support people to manage difficult emotions or memories, and help to build trust and relationships with others. This can help them explore how the past has prevented them from living the life they want to lead.

What people have said about Trauma Counselling Line Scotland

'Throughout my counselling sessions I felt able to tell my story, a story that I had locked away for all these years. My Counsellor listened to all that I had to say and I was able to start the healing process.'

'Working with a TCLS Counsellor, I felt safe, and my impression was of great skill, knowledge and experience, and of genuine communication and connection.'

'We shared light-hearted moments, amidst all the difficult work. There was nothing fixed, rigid, or formulaic, but rather a relationship that felt like counselling, parenting and mentoring at different times.'