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Volunteer Satisfaction Survey 2020 results (March 2021)

Volunteers are at the heart of Health in Mind. We could not support as many people as we do without the help, time, and dedication of our volunteers.

It is incredibly important to us that our volunteers not only enjoy their roles, but that they feel satisfied and fulfilled in them too. In addition to the day-to-day support and ongoing supervision that we provide, our annual Volunteer Satisfaction Survey is a way that we can ensure this is the case.

To read our full report, please click on the link to the right. An infographic that includes some of the highlights from the report can also be downloaded.

Here are some of the comments that we received from our volunteers:

  • ‘From the minute I set foot in Health In Mind I felt at home. This gave me the confidence to relax and thrive within the role of volunteer.’
  • ‘Losing my job was detrimental to my mental health. At no time since then have I felt that my health remains stable enough to get back into paid employment. Volunteering with Health in Mind has given me a place where I can contribute to society without the fear of being dismissed because I take some time, or if I am less productive at some times than others. I am encouraged to do what feels right for me, without pressure disappointment or judgement.’
  • ‘Without the help I received from Health in Mind, I shudder to think where I’d be or think about what would have happened to me by now.’
  • ‘When Covid first struck, I found it an extremely lonely time. Very quickly, Health in Mind started Zoom group for volunteers. It meant such a lot to me that we weren't forgotten about even if our usual role wasn't needed at that time. The message received from this, by me, was that we were important enough to the organisation, to be remembered.’

For more information about volunteering with Health in Mind, please email us on

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