Help us, help you...


Half day course is from 9.30am to 12.30pm

Who should come on the course

The half day course will benefit all front line staff and volunteers.

The aims of the course

The course aims to develop awareness of the risks to personal safety whilst working alone and how to mitigate a difficult situation.

The objectives of the course

Participants will learn about:
• Identifying foreseeable risks to personal safety
• Reporting all incidents to your line manager
• The importance of following your organisation’s policy
• Sharing strategies of how to avoid and reduce risks to safety
• Recognising early warning signs
• Tips and techniques for defusing aggressive behaviour
• How to escape from a difficult situation.

Our trainers

Duncan Wallace is the Learning and Development coordinator at Health in Mind. Duncan worked and lived with people who are homeless in London and Glasgow before moving into staff training and organizational development work where he has worked with many different types of health and social care organisations.
Alan Burnett is the Training and Development Assistant at Health in Mind and has lived experience of Schizophrenia.